| 1. | Persyaratan | 79.59% |
| 2. | Prosedur | 81.63% |
| 3. | Waktu pelayanan | 80.61% |
| 4. | Biaya/ tarif | 92.86% |
| 5. | Produk Pelayanan | 78.57% |
| 6. | Kompetensi Pelayanan | 82.14% |
| 7. | Perilaku Petugas | 83.16% |
| 8. | Sarana dan Prasarana | 88.27% |
| 9. | Penanganan Pengaduan | 89.8% |