| 1. | Persyaratan | 79.69% |
| 2. | Prosedur | 81.77% |
| 3. | Waktu pelayanan | 80.73% |
| 4. | Biaya/ tarif | 92.71% |
| 5. | Produk Pelayanan | 78.65% |
| 6. | Kompetensi Pelayanan | 81.77% |
| 7. | Perilaku Petugas | 83.33% |
| 8. | Sarana dan Prasarana | 88.54% |
| 9. | Penanganan Pengaduan | 89.58% |