| 1. | Persyaratan | 79.25% |
| 2. | Prosedur | 81.6% |
| 3. | Waktu pelayanan | 80.19% |
| 4. | Biaya/ tarif | 92.92% |
| 5. | Produk Pelayanan | 78.3% |
| 6. | Kompetensi Pelayanan | 81.6% |
| 7. | Perilaku Petugas | 82.55% |
| 8. | Sarana dan Prasarana | 88.68% |
| 9. | Penanganan Pengaduan | 90.57% |