| 1. | Persyaratan | 80.74% |
| 2. | Prosedur | 81.56% |
| 3. | Waktu pelayanan | 80.74% |
| 4. | Biaya/ tarif | 93.44% |
| 5. | Produk Pelayanan | 78.28% |
| 6. | Kompetensi Pelayanan | 82.79% |
| 7. | Perilaku Petugas | 84.02% |
| 8. | Sarana dan Prasarana | 89.34% |
| 9. | Penanganan Pengaduan | 91.8% |