| 1. | Persyaratan | 80.56% |
| 2. | Prosedur | 81.48% |
| 3. | Waktu pelayanan | 81.17% |
| 4. | Biaya/ tarif | 92.9% |
| 5. | Produk Pelayanan | 79.63% |
| 6. | Kompetensi Pelayanan | 83.95% |
| 7. | Perilaku Petugas | 84.26% |
| 8. | Sarana dan Prasarana | 88.58% |
| 9. | Penanganan Pengaduan | 92.59% |