| 1. | Persyaratan | 80.47% |
| 2. | Prosedur | 81.25% |
| 3. | Waktu pelayanan | 80.47% |
| 4. | Biaya/ tarif | 93.75% |
| 5. | Produk Pelayanan | 78.13% |
| 6. | Kompetensi Pelayanan | 82.42% |
| 7. | Perilaku Petugas | 84.38% |
| 8. | Sarana dan Prasarana | 89.45% |
| 9. | Penanganan Pengaduan | 92.19% |